- Overview of common writing problems and how to manage them
- How to communicate technical information
Training
What will you learn
Sorting data point
To sort relevant and irrelevant information and accurate and unreliable subjective data points
Creating factual report
Produce documents and reports that are guaranteed to be factual, unbiased,comprehensive, and up to date.
Handling data and information
Learn general guidelines for organizing and documenting a large amount of information using visual strategies and visual tools, allowing them to deliver reliable information as quickly and efficiently as possible.
Creating engaging content
Learn how to assess your audience and create engaging content for them.
Testing your knowledge
You will be able to test your knowledge at the end of the course.
Training
What will you learn
Course Module
Introduction to Technical Writing
Course Module
Learning the Writing Process
- Ways to eliminate misconceptions that stall technical writing
- How to drive your document design with scenarios
- How to Align your goals with the readers’ goals
- Ways to identify implied knowledge
Course Module
Ensuring Clarity and Readability
- Differentiate between the three levels of information: operational, tactical, and strategic
- Determine information needs with the Observe, Orient, Decide, Act (OODA) loop
- Create sentences with clarity and build clarity through sentence focus
- Solve common grammar problems in technical writing
- Evaluate readability using the Given/New technique
- Ensure consistency with a style guide
Course Module
Learning the Mechanics of Writing
- Select the appropriate words to connect with your audience and convey your message
- Edit for conciseness, accuracy, and quality
Course Module
How to structure, design and develop the look of your document
- Organize data to support readers’ scenarios
- Determine when to use a list to highlight points
- Use tables for highly structured data
- Build cohesive documents with the Given/New approach
- Apply useful headings to support skimming
- Relate document structure to the audience with audience-driven document design
- Design the appearance of your page, including fonts, alignment, and white space
- Convey information with graphics, photos, and drawings
